Terms & Conditions

Introduction

Welcome to Rishta Bank. These terms and conditions ("Terms") govern your use of our matrimonial services, which connect individuals seeking marriage and serious relationships. By using our Site, you agree to comply with these Terms. If you do not agree, you should not use our services.

 

1. Eligibility

  • Minimum Age: To successfully register as a member or access the features of this site, individuals must demonstrate legal competency and meet the legal marriageable age criteria established under Indian law. Currently, these requirements specify that females must be at least 18 years of age, while males must be at least 21 years of age. It is imperative that users confirm their eligibility before proceeding with registration, as compliance with these age stipulations is essential for the legitimacy of the membership.
  • Marital Status: Participation on this site is limited to individuals who are single, divorced, or legally separated. This requirement helps foster a community of users who are ready and available for new relationships.
  • Purpose: This site is intended solely for personal use. It is designed for individuals who are earnestly seeking marriage or long-term romantic commitments, aiming to connect like-minded people who share similar goals for their future.
  • Jurisdiction: Users must comply with the local laws that govern the use of this site. This regulation is in place to ensure that all activities on the platform are lawful and respectful of the legal standards in your area.

 

2. Account Creation and Responsibilities

  • Registration: Individuals are required to provide accurate, current, and comprehensive information during the registration process. It is essential to update such information to maintain its accuracy and completeness. 
  • Account Security: Users bear the responsibility for safeguarding the confidentiality of their login credentials and are fully accountable for all activities conducted under their accounts. 
  • Multiple Accounts: The creation of multiple accounts for a single individual is strictly prohibited unless expressly authorized by the Site. 
  • Account Termination: We reserve the right to suspend or terminate any account if we determine that there has been a violation of these Terms.

 

3. User Conduct and Guidelines

  • Respectful Interaction: As a user of the Site, you are expected to engage with others in a respectful and considerate manner. This means avoiding any behavior that could be deemed abusive, harassing, threatening, or offensive. Maintaining a positive and friendly environment is essential for everyone involved.
  • Authentic Information: It is important that you provide truthful and accurate information when using the Site. This includes uploading a genuine profile picture that reflects your true self and filling out personal details honestly. Transparency enhances trust within the community.
  • No Impersonation: Users are prohibited from impersonating any individual or misrepresenting their identity or relationship status. This includes creating false profiles or presenting yourself as someone you are not. Authenticity fosters a safer and more reliable environment for all users.
  • Prohibited Content: Users must refrain from uploading or sharing any content that is considered obscene, pornographic, or otherwise inappropriate. This policy ensures that the Site remains a welcoming place for all individuals, free from negative or harmful material.

 

4. Content Ownership and Rights

  • User Content: All content that you choose to submit, upload, or display on the Site, including but not limited to your profile information and personal photos, remains your sole property. By sharing this content on the Site, you provide the Site with a non-exclusive, worldwide, royalty-free license to use, display, and distribute your submissions in various formats and on different platforms.
  • Site Content: The overarching content of the Site encompasses its unique design elements, logos, and proprietary information. This content is safeguarded by intellectual property laws, meaning it is protected from unauthorized use. To utilize any of these materials, you must obtain explicit permission from the Site's owners or administrators.

 

5. Privacy Policy

We are committed to protecting your privacy and will manage your personal data in full compliance with our [Privacy Policy]. Your data will remain confidential, and we will not disclose it to any third parties without your explicit consent. The only exceptions to this policy are when disclosure is mandated by law or when it is essential for the functionality and enhancement of our Site. Your trust is important to us, and we strive to ensure your information is secure.

 

6. Membership, Subscription, and Payments

  • Membership Plans: We provide two types of membership options: free and premium. Our free membership grants access to basic features, while our premium membership unlocks a range of enhanced features and benefits, all of which are thoroughly detailed on our dedicated membership page.
  • ​​​​​​​Payment Terms: All payments must be made according to the membership plan you select. To ensure security and protect your financial information, we collaborate with reputable third-party payment processors to manage all transaction activities seamlessly.
  • ​​​​​​​Refund Policy: Our refund policy outlines the specific conditions under which refunds can be requested. As a general guideline, please note that refunds are not issued for services that have already been provided or rendered, as we strive to maintain fairness in our service offerings.
  • ​​​​​​​Renewal: For our premium memberships, automatic renewal is the default setting to ensure uninterrupted access to premium features. However, you have the option to cancel the renewal before the specified renewal date. Prior to processing any payment, we will provide you with clear notifications regarding the renewal terms and conditions, allowing you to make an informed decision.

 

8. Communication and Interaction

  • In-Site Messaging: Communication between users must take place exclusively within the site. To ensure safety and privacy, sharing personal contact details—such as phone numbers, email addresses, or social media handles—prior to obtaining mutual consent is strictly prohibited. We strongly encourage you to utilize our platform for all correspondence until you reach a conclusive agreement. This practice not only safeguards you against potential fraud but also provides a documented record of your interactions for future reference.
  • ​​​​​​​​​​​​​​External Communication: Please note that the site does not assume responsibility for any interactions that occur outside of our platform. Users are advised to exercise extreme caution when sharing personal information in these external settings, as it can increase the risk of scams or privacy breaches. Always prioritize your safety and be mindful of what information you disclose.

 

9. Prohibited Uses

Users are explicitly prohibited from engaging in the following activities:

 Participating in fraudulent practices or attempting to scam other members in any way, undermines the integrity of our community.

Sharing, distributing, or transmitting any content that includes viruses, malware, or any form of malicious code that could harm the Site or its users.

Utilizing the Site for commercial purposes, such as advertising or soliciting services or products, which is not allowed within our platform.

Breaching any applicable laws or regulations, as such actions could lead to serious legal consequences and undermine the trust within our community.

 

10. Limitation of Liability

The Site is offered in its current condition and availability, without any warranties. We cannot assure the accuracy or thoroughness of user profiles, nor can we promise successful matches between users. Additionally, we do not accept responsibility for any damages that might arise from interactions among users. This includes but is not limited to, any direct, indirect, incidental, or consequential damages that may occur as a result of these interactions.

 

11. Indemnification

By using this Site, you agree to take full responsibility for any claims, liabilities, or expenses that may arise as a result of your actions. This includes but is not limited to, any issues that result from your use of the Site or any violations of these Terms. Furthermore, you agree to protect and defend the Site, its affiliates, and its employees against any such claims, ensuring that they are not held responsible for any consequences stemming from your usage.

 

12. Dispute Resolution

  • Amicable Resolution: Users are encouraged to initiate the dispute resolution process by directly contacting the site's customer support team. This step aims to foster open communication and promote a constructive dialogue in order to address and resolve issues effectively.
  • ​​​​​​​Arbitration: If users find that direct communication does not resolve the dispute satisfactorily, they agree that the matter will be referred to arbitration. This arbitration process will be conducted by the laws of [Specify Jurisdiction], ensuring that disputes are handled fairly and efficiently.
  • ​​​​​​​​​​​​​​Governing Law: These terms and conditions are governed by the laws of [Specify Jurisdiction], which will apply to any disputes arising from these terms, providing a clear legal framework for both users and the site.

 

13. Modifications to Terms and Services

We retain the right to alter these Terms at any time, ensuring that they remain current and relevant. When significant changes are made, we will promptly notify users through an email or a clear notice displayed on the Site. By continuing to use the Site after these changes have been implemented, you confirm your acceptance of the updated Terms and conditions. Your continued engagement with the Site indicates your agreement to abide by the new regulations, so please review any modifications carefully.

 

14. Termination

We retain the right to terminate or suspend your access to the Site at our discretion, and for any reason we deem necessary. This may include but is not limited to, violations of these Terms. Please note that such actions can be taken without your prior notice.

 

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, we encourage you to reach out to us for assistance. Please use the contact information provided to get in touch with our team, and we will be happy to help you.